On this page, you will find information on:
- Physitrack subscription
- Telehealth Pro / Pro+ add-on
- Call recording (Telehealth Pro / Pro+ only)
- Group assigning (Branded App only)
- Discounts
Physitrack subscription
- A Physitrack subscription allows for an unlimited number of exercise programmes to be assigned to an unlimited number of patients, using our library of 15,000+ exercise videos.
- Share patients and content with your colleagues.
- PhysiApp (our patient app for iOS, Android and web) is free of charge for your patients.
- Using EasyLink, you let your patient access their exercises with just a QR code!
- Telehealth Basic is included in each Physitrack subscription.
- Risk-free trial: If you cancel your trial subscription within 14 days, you won't be charged.
There is no lock-in. You can cancel your subscription every month.
Country Priceperpractitionerpermonth Australia $19.99 Brazil R$ 38.00 Canada $19.99 Eurozone (Austria, Belgium, Finland, France, Germany, Ireland, Italy, Netherlands) € 15,95 Indonesia IDR 125,000 New Zealand $19.99 Poland 38.00 zł Sweden 130 kr UK £15.99 + VAT USA $16.99
Note: every practitioner who wants to use Physitrack needs their own Physitrack account.
Telehealth Pro / Pro+ add-on
- Physitrack Telehealth lets you securely and conveniently conduct remote consultations with your patients.
- Audio and video are encrypted. You can optionally stream exercise videos during a call to help educate your patients.
- Your patients won't need to download additional apps. Telehealth runs inside the free PhysiApp patient app on iOS, Android and web.
- Physitrack Telehealth Pro and Pro+ are built on Dolby™ technology. Audio and video are crystal clear.
Telehealth packages
Physitrack offers three Telehealth packages: a suitable solution for every Telehealth need.
| Basic | Pro | Pro+ |
Price per practitioner per month In addition to the Physitrack subscription | free | AUD16.99 CAD 16.99 USD 11.99 £11.99 € 11.99 R$ 59.00 PLN 49 SEK 49 | AUD28.49 CAD 28.49 USD 19.99 £19.99 € 19.99 R$ 99.00 PLN 89 SEK 89 |
Number of patient minutes per month Secure, high-quality, HIPAA compliant calling | unlimited | 2000 * | unlimited |
Physitrack'sBAA For US customers only | included | included | included |
Dedicated IP addresses for white-listing Physitrack Telehealth in your corporate firewall | - | - | included |
Use of PhysiApp to call clients PhysiApp is available on web, iOS & Android | browser only | iOS/Android & browser | |
Content streaming Live exercises and education streaming Remote engagement with no loss of quality | - | included | |
Screen sharing Share your window or desktop with the patient | included | included | |
Goniometer Assess your patient's joint range | - | included | |
Audio quality Improve the contact with your patient | Standard | Dolby™ | |
Call technology Faster and more stable calls | Peer to peer | Media server | |
Technical support Email support within 1 working day for you and your patients | (self service only) | included |
- Prices do not include 20% VAT in the UK.
- Note that you can upgrade to Telehealth Pro(+) at any time for one month to try it out, and then downgrade to Telehealth Basic if you feel Telehealth Pro(+) does not meet your expectations.
- When you purchase the Telehealth Pro / Pro+ add-on, you will be charged proportionally for the rest of the calendar month.Example: if you purchase Telehealth Pro / Pro+ on 15 April, you will pay the half of the above mentioned prices. The regular fee will be charged at renewal on 1 May.
* Patient minutes per month (Telehealth Pro only)
- Only after your patient joins the call, minutes will be deducted from your balance. Waiting time for your patient to join the call won't cost you any minutes.
- Patient minutes are reset and Telehealth is charged on the first day of each month, together with your Physitrack subscription.
- There is no carry-over of minutes between months.
- Unused minutes cannot be transferred between practitioners.
Call recording (Telehealth Pro / Pro+ only)
- The audio portion (not video) of the call is recorded, converted to mp3 and is stored on Physitrack’s servers for 30 days before it is deleted.
- Call recording is available for larger PT Direct accounts and is subject to a separate legal agreement for data management.
- You can download the mp3 files manually or via API.
- Call recording is charged at a fixed fee on top of your Telehealth plan. The additional charge is 0.05 EUR / USD / GBP per minute.
To enable call recording in your account, please email sales@physitrack.com.
Group assigning (Branded App only)
Create patient groups and assign programs to multiple patients at the same time.
Included for customers with a Branded App
Discounts
- Physitrack offers a discounted subscription rate to members of various associations and users of many practice management systems.
- Physitrack offers volume discounts from 100 practitioners and up. Please email sales@physitrack.com for a proposal.
- Students of physiotherapy and related university studies use Physitrack for free!
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